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If you have used a HeartSine® samaritan® PAD during a Sudden Cardiac Arrest (SCA) in a public setting, it’s critical that you tell us, by providing us with the Saver EVO™ file, that contains comprehensive event data about the event, and a completed Customer Event Form.

This information is used to measure the success of our Automated External Defibrillators (AEDs) and to continually improve our products to ensure optimum results. When you provide the Saver EVO file, along with a completed Customer Event Form, we’ll send you a free Pad-Pak™ for your efforts!

FREE Pad-Pak™ Program - Tell Us About an SCA - FREE Pad-Pak Process

Immediately after the use of the HeartSine AED during an SCA, contact us to report the event. Immediately after the SCA event, follow the instructions in the Saver EVO manual to download the event data (.evo file) and submit it to us at Please note that a pdf of the .evo file will not be accepted; only the original .evo file can be used for verification. Complete and submit at the HeartSine Customer Event Form with information about the patient. Please note, only information requested on the Customer Event Form should be provided. All other patient information should remain anonymous.

HeartSine will send the free Pad-Pak as soon as the Saver EVO (.evo) file and completed Customer Event Form have been received and verified. Please allow two business days for verification.

Terms: The event must be an actual sudden cardiac arrest to qualify. The event is verified by the HeartSine Clinical Team, whose decision is final. Exclusions apply. Please contact your Rescue 7 representative for details.